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How much does it cost to use the service?
  • The service is completely free of charge for the Internet user. 

  • No orders placed through ezWaiter? No Fees! Using ezWaiter software? No additional fees from us!

How does ezWaiter work?

  • When a customer places an order through the ezWaiter System, our software automatically sends the order to the appropriate restaurant via fax or email within minutes.

Why should I use ezWaiter instead of phone orders?

  • Online ordering provides several advantages over telephone based ordering. Your customers will not receive a busy signal, they will not be put on hold, and their order will be relayed to the restaurant in an accurate fashion. Customers find ordering over the Internet much less frustrating than relaying a long and extensive order over the phone.

Are there any advertising benefits to ezWaiter?

  • The ezWaiter System is also very beneficial to your current advertising.  Let the public know about your online ordering system by adding your link to magazine and newspaper ads, your Yellow Pages listing, your business cards, menus and other company documents, radio commercials, and more... 

How long does it take to get ezWaiter set up?

  • Once you have signed up for ezWaiter Online and we receive your information, your ezWaiter Menu System is available IMMEDIATELY. 

  • If you use our ezWaiter Software, it only takes about 15 minutes to get your system up and running!

Can ezWaiter be integrated into my current website?

  • Once your ezWaiter Menu System is set up, you will receive the link to your restaurants menu.  Just add this link to your current website and your now ready to accept orders online!

  • If you are using our ezWaiter software, you can even have it completely customized to co-exist within your existing website!

If I purchase a copy of the software, can I have multiple restaurants like you?

  • We have multiple licensing options available. You can license your software for 1 or more stores, visit our Purchase page for more details.

  • We do offer a co-branded system which would allow you to have your own interface to our system if you wish to resell the ezwaiter online services. You can contact us about more details on our Partner program.

If I purchase a copy of the software, am I required to have the orders faxed using a fax service?

  • No, If you have a valid e-mail account you can have your orders sent to your restaurant via e-mail.

If I purchase a copy of the software, and I have a problem and did not purchase support, what do I do?

  • Please, even if you did not purchase support, notifiy us as soon as possible. If we find that it is an issue with the software itself, we will send you a patch ASAP.

If I purchase a copy of the software, and I realize I don't like it, can I get a refund?

  • Since this is software, there is absolutely no refunds. If you are unsure if you would like the software, simply set-up a free account on our online system to test-drive the software. What you purchase will be 99% identical to what you see there.

Who benefits from using ezWaiter?

You and your customers!  No other system provides more order accuracy than online ordering.  

  • Customers enjoy the convenience and accuracy of placing an order online, at their own pace.  No busy phone lines.  No standing in lines at a take-out counter.  No order confusion.  

  • Get a professional interactive website on a budget.  No server required.  No expensive designers to pay.  No experience necessary.

  • Generate more orders via the Internet. No time wasted with order taking or letting the customer browse the menu over the phone- they can do it all online.

  • More accurate fulfillment of orders.  Know exactly what your customer wants. Easy specification of special requests.

  • Simplified group ordering.  Perfect for large company luncheons.  Easy for the customer to order for a large group timely and accurately.

  • Relief from long ordering lines.  Pre-notification of an order allows your staff to prepare orders faster than the conventional method of a sit-down order.

  • Faster turn-around of customersby eliminating the wait incurred by order taking and meal preparation.

  • More cost-effective than hiring programmers to write software for your website.

  • No matter how complicated your menu is, we can create a solution!

  • Depending on what you want to offer, you can take orders for dining-in, take-out, delivery, catering, or even catering delivery. You can select all or just one.  

  • Advance ordering 24 hours a day, 7 days a week

 

DEMOS: Online Ordering | Control Panel

 

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