| How much does it cost to
use the service?
How does ezWaiter
work?
Why should I use ezWaiter
instead of phone orders?
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Online ordering provides
several advantages over telephone based ordering. Your
customers will not receive a busy signal, they will not be put on
hold, and their order will be relayed to the restaurant in an
accurate fashion. Customers find ordering over the Internet much
less frustrating than relaying a long and extensive order over the
phone.
Are there any advertising
benefits to ezWaiter?
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The ezWaiter System is also
very beneficial to your current advertising. Let the public
know about your online ordering system by adding your link to
magazine and newspaper ads, your Yellow Pages listing, your
business cards, menus and other company documents, radio
commercials, and more...
How long does it take to
get ezWaiter set up?
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Once you have signed up for
ezWaiter Online and we receive your information, your ezWaiter
Menu System is available IMMEDIATELY.
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If you use our ezWaiter
Software, it only takes about 15 minutes to get your system up and
running!
Can ezWaiter be integrated
into my current website?
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Once your ezWaiter Menu
System is set up, you will receive the link to your restaurants
menu. Just add this link to your current website and your
now ready to accept orders online!
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If you are using our
ezWaiter software, you can even have it completely customized to
co-exist within your existing website!
If I purchase a copy of the
software, can I have multiple restaurants like you?
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We have multiple licensing options available. You can
license your software for 1 or more stores, visit our Purchase page for more details.
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We do offer a co-branded
system which would allow you to have your own interface to our
system if you wish to resell the ezwaiter online services. You can contact us about more details on our Partner program.
If I purchase a copy of the
software, am I required to have the orders faxed using a fax
service?
If I purchase a copy of
the software, and I have a problem and did not purchase support,
what do I do?
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Please, even if you did not
purchase support, notifiy us as soon as possible. If we find that
it is an issue with the software itself, we will send you a patch
ASAP.
If I purchase a copy of the software, and I realize I don't
like it, can I get a
refund?
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Since this is software,
there is absolutely no refunds. If you are unsure if you would
like the software, simply set-up a free account on our online
system to test-drive the software. What you purchase will be 99%
identical to what you see there.
Who benefits from using
ezWaiter?
You and your customers! No
other system provides more order accuracy than online
ordering.
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Customers
enjoy the convenience and accuracy of placing an order
online, at their own pace. No busy phone lines. No
standing in lines at a take-out counter. No order
confusion.
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Get a
professional interactive website on a budget. No
server required. No expensive designers to pay. No
experience necessary.
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Generate
more orders via the Internet. No time wasted with order taking or letting
the customer browse the menu over the phone- they can do it all
online.
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More accurate
fulfillment of orders. Know exactly what your customer
wants. Easy specification of special requests.
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Simplified
group ordering. Perfect for large company
luncheons. Easy for the customer to order for a large
group timely and accurately.
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Relief from
long ordering lines. Pre-notification of an order allows
your staff to prepare orders faster than the conventional
method of a sit-down order.
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Faster
turn-around of customersby eliminating the wait incurred by order taking and meal
preparation.
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More
cost-effective than hiring programmers to write software
for your website.
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No matter how
complicated your menu is, we can create a solution!
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Depending on
what you want to offer, you can take orders for dining-in,
take-out, delivery, catering, or even catering delivery. You
can select all or just one.
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Advance
ordering 24 hours a day, 7 days a week
DEMOS: Online Ordering | Control Panel |